Frequently Asked Question
For Remote Monitoring, We need API Tokens setup on the cluster, and this process is mandatory.
Log in to the Proxmox Web UI: Access the Proxmox VE web interface.
Navigate to Datacenter -> Permissions -> Roles, and select Create.
Name the Role GEN, and in Privileges, use the drop-down to select all items. Then click Create.
Navigate to Datacenter -> Permissions -> Users, and Add a new user: Click the "Add" button.
Username: gensupport Realm: Proxmox VE authentication Password: - Select a strong password Group: First Name: GEN Last Name: Support E-Mail: Expire: never Enabled: checked Comment: GEN HelpDesk
And click Add to add this user.
Navigate to Datacenter -> Permissions, and click "Add -> User Permission".
Path: / User: GENSupport@pve Role: GEN Propagate: Checked.
And click Add to add this permission.
Now communicate the strong password that you selected earlier to GEN Via your account manager.
Proxmox support from the engineers who wrote this article
This article came out of a real case resolved by GEN engineers, not from upstream documentation. GEN have run Proxmox in production in our own UK data centres since 2015, and have been in enterprise IT for 37 years. If this one has not solved your problem, we can.
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