For antivirus protection systems and network security

GEN's Arkane API Platform provides a catalog of useful back-end APIs for validation and information retrieval. All APIs require an API Key which can be obtained via your account manager, and APIs require credit which can be applied to you GEN Account. The cost of each API call varies, and these are available in your account portal. 

https://www.gen.uk/index.php?page=Services&option=Cloud

Configuration Assistance for DNS, Email, and Web

FTTC, FTTP, EoFTTP, Leased, etc

Important Cyber Considerations

For all the DB stuff

Domain Names, can be search and ordered directly from the GEN Website.

Your domain name is unique to your company, brand or person. If you need help selecting a domain, contact your account manager or ask the HelpDesk anytime.

GENMail, GENZone, GENX, Private Virtual Cloud and Maxim Protection Gateways. 

For our comprehensive range of file transfer and content distribution services

Websites, Email and Supporting Services

Using and navigating the GEN Portal

GEN Direct is a link shortening service that allows links in email's and other distributions to be shortened. It allows parameter passing and provides statistics in the portal. ALL GEN Customers can use the service and there is no charge for it. 

Zero Trust and advanced policy based VPN 

Support FAQ for the GENAdmin Suit of applications

GENAdmin.app

General HelpDesk Operations and help

Comparability issues known for current and obsolete OS's & hardware

General Hardware FAQ

For Support FAQ's on HomeSeer HS3 and Plug-ins

Infrastructure Equipment and Services

Internet Firewalls and Gateways

Joomla CMS Version 3.x to version 4.x

Rsync and Timemachine over the air and network backup services

Network and Infrastructure

Ongoing network incidents are reported here.

The home of open source assistance

Various OS Specific Articles

Private Key Infrastructure (Certificate Authorities and Encryption)

UPS/DPS and power distrubution systems.

Configuration and Information

Setting up and configuring remote support

Information on Services, Charges and Service Levels

Tools and Software

For general GEN software tools

Dedicated and Distributed Storage Systems

The Systems Engineering Group is responsible for Software based projects within the group. 

Voip/SIP/IAX Telephony

Third Party Applications that we can support on a best efforts purpose

The third parties that have an effect on our services

Information about third parties, good and bad. 

Webmin/Usermin/Virtualmin Suite of software solutions. 

Articles related to the safe operation and configuration of web browsers