To connect to your GEN SFTP storage for cloud virtualisation, use the sftp command with the specific details provided by GEN. Here's how:

Connecting via Linux/macOS (Terminal)

sftp -P 32001 yourusername@sftp.genhosted.com

• Replace yourusername with your assigned GEN SFTP username.
• The port 32001 is standard for GEN SFTP; do not change it unless instructed.
• You will be prompted for your password (and 2FA if enabled).

Connecting via Windows (Command Prompt)

Use WinSCP (recommended) or the built-in sftp client:

1. Download and install WinSCP from winscp.net.
2. Open WinSCP and enter:

• File Protocol: SFTP
• Host name: sftp.genhosted.com
• Port number: 32001
• Username: Your GEN SFTP username
• Password: Your GEN SFTP password

1. Click Login.

Critical Security Step: Restrict Access to Your IP Block

To enhance security, register your public IP address block with GEN. This restricts SFTP access to only your specified IP range, preventing unauthorised connections.

• Action required: Contact GEN Support to submit your public IP block (e.g., 203.0.113.0/24).
• Once registered, GEN will configure firewall rules to allow connections only from your IP block on port 32001.