To connect via SSH to your cloud-hosted instance you will need three pieces of information:

• Your assigned username
• Your password (or SSH key)
• The port number that SSH is listening on

These details are unique to each cloud instance or dedicated server you provision.

Connecting from Linux/macOS

ssh -P 320001 youruser@ssh.genhosted.com

• -P specifies the port (replace 320001 with the port assigned to your instance).
• youruser is the username supplied by the support team.
• ssh.genhosted.com is the host name you will be given for SSH access.

If you prefer to use an SSH key instead of a password, place the private key on your local machine and connect like this:

ssh -i /path/to/private_key -P 320001 youruser@ssh.genhosted.com

Connecting from Windows

Using PowerShell

ssh -P 320001 youruser@ssh.genhosted.com

Using PuTTY

1. Open PuTTY.
2. In the Host Name (or IP address) field, enter ssh.genhosted.com.
3. In the Port field, type the port number assigned to your instance (e.g., 320001).
4. Choose SSH as the connection type.
5. Click Open, then enter your username and password when prompted.

Restricting Access by IP

To maximise security it is strongly recommended that you register your public IP address block with the support team. Once registered, the firewall can be configured to allow SSH traffic only from those IPs, and block all other attempts. This prevents unauthorized access if the port becomes exposed.