Configuration Collection Script

Sometimes we need to collect configuration and logfile data from a system to analyse the dial-plan and behaviour offline. This is more efficient since we have tools to asses dial-plans for errors and for parsing logfiles for anomalies. 

This collection script simply creates an archive of: 

• Logfiles in /var/log
• Configuration files in /etc/asterisk
• Current Versions for Asterisk & FreePBX

Installation

To install this script, connect to your switch via SSH. 

Download the script with

curl -o collect.sh https://support.gen.uk/assets/asterisk_collect.sh

Enable the script with

chmod +x collect.sh

Run the script with

./collect.sh

And you should receive a response similar to: 

Archive created at: /root/asterisk_debug_20250424_112853.tar.gz

Take the file above and supply this to the HelpDesk, either by attaching it to the ticket (for smaller configurations) or by uploading it to your GEN Secure storage.