Frequently Asked Question
Outlook (Classic, Windows): archiving to a .pst (the “proper” classic archive)
AutoArchive (automatic): Microsoft’s step-by-step guide for enabling and configuring AutoArchive in classic Outlook.
Microsoft Support: Archive older items automaticallyManual archive (“Clean Up Old Items”): Microsoft’s guide for running a one-off archive to a
.pstwith a cut-off date.
Microsoft Support: Archive items manuallyUnderstanding the settings (worth reading once): explains what each AutoArchive option actually does and where the archive file lives.
Microsoft Support: AutoArchive settings explainedArchive button vs “real” archiving: Microsoft clarifies what the Archive button does (moves to an Archive folder) and that it does not necessarily reduce mailbox size.
Microsoft Support: Archive in Outlook for Windows
Thunderbird: built-in archive, plus “archive to Local Folders”
Official Thunderbird doc (best starting point): covers what Archived Messages are and how archiving works.
Thunderbird Help: Archived MessagesClear basic how-to (short and practical): select messages and click Archive, plus exporting to
.emlif you need that workflow.
VentraIP: Archiving and exporting emails in ThunderbirdMore “proper” setup for archiving locally (moves archive target to Local Folders): good when you want archives stored on the PC rather than kept on the IMAP server.
Conetix: Archiving Emails in Thunderbird
Apple Mail (macOS)
Official Apple guide: export or import mailboxes (
.mbox)
This is the canonical, step-by-step Apple Mail tutorial for creating an archive file you can move or back up.
Apple Support: Import or export mailboxes in Mail on MacPractical walkthrough: archiving vs exporting in Mac Mail
Covers both “Archive” (moves messages to an Archive mailbox) and “Export Mailbox” (creates an.mboxarchive file).
VentraIP: Archiving and exporting emails in Mac Mail
Canary Mail
Official Canary help: interface overview (shows the Archive control and bulk actions)
Useful for learning where Archive is and what it does in the app.
Canary Help: Canary Mail for macOS, an overviewCanary blog tutorial: archiving workflow (written step-by-step)
Focuses on “how to archive” behaviour and common methods in practice.
Canary Mail Blog: Mastering Mac Mail Message Archiving
IF you are a GEN customer and would like some support to help set this up, please reach out to the HelpDesk and raise a case. This configuration would be First Line Support at our lowest rate.
