Frequently Asked Question
GEN Email Features
Last Updated about an hour ago
Mailboxes
- Offered in sizes from 250 MB up to 1 TB, with capacity billed in fixed blocks.
- Each mailbox can be configured with individual storage limits and quotas.
Server‑side filtering rules
- Create stop‑and‑forward rules directly on the server.
- Create complex multi-level email handling.
- Enable auto‑clean actions such as deletion or moving of messages based on defined criteria.
Mailbox forwarding
- Forward incoming mail to another address or distribution list.
- Supports both simple forwarding and complex routing to multiple destinations.
Aliases
- Virtual mailboxes that forward to real mailboxes, distribution groups, or external domains.
- Can be created without consuming additional storage quotas.
Variable protection levels
- Three tiers of anti‑spam and anti‑virus protection.
- Adjustable per‑domain or per‑mailbox to balance security and performance.
Domain‑specific anti‑spam settings
- Configure separate spam policies for each hosted domain.
- Tailor thresholds and actions to the characteristics of different customer groups.
Brute‑force detection and blocking
- Monitors login attempts and blocks IPs showing repeated failed authentications.
- Reduces risk of credential‑stuffing attacks on mail services.
Reporting
- Weekly IP‑access reports for mailbox activity.
- Hourly, daily, and weekly summaries of receipts, sends, and rejections.
Hosting options
- Cloud‑hosted virtual environments.
- Cloud‑hosted dedicated environments.
- Bare‑metal hosted dedicated environments.
- On‑premise hosted and fully managed solutions.
Support
Same day, 4 hour standard response guarantee 0900-1700 M-F upgradeable to 1 Hour 24/7 to solve any issues you may have. Real experts solving real problems, not AI chatbots sending you in circles.
